Refund Policy for  Siliguri Placement 

Effective Date: 17/02/2024

At Siliguri Placement, we are committed to providing the best service experience to our customers. We understand that there may be instances where you need a refund for services booked through our platform. This Refund Policy outlines our guidelines regarding refunds, cancellations, and returns. By using our website and booking services, you agree to the terms and conditions outlined in this policy.

1. Refund Eligibility:

• We offer refunds under the following circumstances:
  • Cancellation: If you cancel a service booking within the specified cancellation period, you are eligible for a refund. The specific cancellation period and conditions may vary depending on the type of service booked, and these details will be clearly communicated during the booking process.
  • Service Unavailability: If we are unable to provide the service you booked, you will receive a full refund.
  • Unsatisfactory Service: If you are dissatisfied with the quality of service provided, please contact our customer support team to discuss your concerns. We may offer a partial or full refund, or make arrangements for re-service, depending on the situation.

2. Non-Refundable Services:

• Certain services may be non-refundable due to their nature, and such exceptions will be clearly communicated during the booking process. For example, services that have already been rendered or customized services may not be eligible for refunds.

3. How to Request a Refund:

• To request a refund, please contact our customer support team at siliguriplacement@gmail.com.          or  Call: +918945065079. Provide details of your booking, including the booking reference number, service type, and a description of the issue.

4. Refund Processing:

• Once your refund request is received and approved, we will process the refund using the same payment method used for the original booking. Refunds may take several business days to reflect in your account.

5. Disputed Charges:

• If you believe that you have been charged in error or have concerns about a charge, please contact our customer support team immediately for resolution. We will investigate and address any disputed charges promptly.

6. Change of Mind:

• If you wish to cancel a service booking for reasons other than those outlined in this policy, please refer to our Cancellation Policy, which is specific to individual services.

7. Policy Changes:

• Siliguri Placement reserves the right to modify or update this Refund Policy at any time. Any changes will be communicated through our website and other appropriate channels. It is your responsibility to review this policy regularly to stay informed about our refund procedures.

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact our customer support team at [customer support email] or [customer support phone number]. We are here to assist you and ensure that your experience with City Service is a positive one.

Siliguri Placement 

siliguriplacement.com

Phone: +918945065079

Email-siliguriplacement@gmail.com